Refund Policy

Refund Policy退款政策

At Libertista, we strive to provide the best possible customer experience. If for any reason you are not satisfied with your purchase, please email us at within 14 days of receiving your order. Our support team will analyze your request and provide additional instructions to ensure that you have the best possible experience with your orders.


Returning Faulty or Incorrect Items

If you receive an item that is defective or does not match the product you ordered, we will refund or exchange it for you. However, please note that personalized items cannot be replaced unless there are quality issues. To initiate a return, please contact us within 14 days of receiving your order.如果您收到的商品有缺陷或与您订购的产品不匹配,我们将为您退款或换货。但是,请注意,除非存在质量问题,否则无法更换个性化物品。如需退货,请在收到订单后14天内联系我们。

Modification & Cancellation修改和取消

By placing an order with Libertista, you agree to accept all the terms and conditions outlined below. If you wish to modify or cancel your order, please email us at with your order number and the requested adjustment. We will confirm the change or cancellation once it has been processed.通过向Libertista下订单,您同意接受以下列出的所有条款和条件。如果您希望修改或取消订单,请发送电子邮件至,并提供您的订单号和所需的调整。我们将在处理后确认更改或取消。

Please note that orders can only be cancelled or modified within 2 hours of being placed. After this time, the order is locked for processing and cannot be cancelled.请注意,订单只能在下单后2小时内取消或修改。在此时间之后,订单将被锁定以进行处理,并且无法取消。

For personalized orders, modifications cannot be made once the order has been completed and locked for processing. Therefore, please ensure that all details are verified before placing your order. During the holiday season, modifications may take longer to process, and we cannot guarantee that your order will arrive on time if changes are made.对于个性化订单,一旦订单完成并锁定以进行处理,则无法进行修改。因此,请确保在下订单前验证所有详细信息。在假期期间,修改可能需要更长的时间来处理,我们不能保证您的订单将按时到达,如果进行更改。

Incorrect Address

地址不正确Libertista is not responsible for orders delivered to an incorrect address due to a customer's error. If your order is delivered to the wrong address or returned to the manufacturer's warehouse, we cannot offer a replacement free of charge. Therefore, please ensure that you enter the correct shipping address when placing your order.易道教育不对产品描述的准确性或内容负责。如果您的订单被送错地址或退回到制造商的仓库,我们无法免费提供更换。因此,请确保您在下订单时输入正确的送货地址。

At Libertista, we are committed to providing excellent customer service and will go above and beyond to ensure that you are satisfied with your purchase. If you have any questions or concerns, please do not hesitate to contact us at在Libertista,我们致力于提供优质的客户服务,并将超越,以确保您对您的购买感到满意。如果您有任何问题或疑虑,请随时联系我们。